Terms of Service

Service access

MyVixora provides access to premium streaming content through a monthly or multi-month subscription. Access is granted via the service portal, and we may update features, supported devices, and available content from time to time.

Subscription and billing

Each plan is a prepaid pass for a fixed term (1, 3, 6, or 12 months) that you pay for once at checkout. Plans do not auto-renew and there is no recurring billing — access simply ends when your paid period is up unless you choose to purchase a new plan. You are responsible for providing accurate billing information at the time of purchase.

Allowed use

You may use the service for personal entertainment. Unauthorized redistribution, resale, or commercial use is prohibited and may result in account suspension.

Termination

We may suspend or terminate access if you violate these terms, provide false information, or engage in prohibited behavior. Because each plan is a one-time prepaid pass with no auto-renewal, there is no ongoing subscription to cancel — if you no longer wish to continue, simply let your current plan expire, or contact support@myvixora.uk if you need help sooner.

Information we collect

We collect the information needed to process subscriptions and provide support, including name, email address, payment details, and device information.

How we use data

Your data is used to manage your account, process payments, deliver the service, and respond to support requests. We do not sell your personal information to third parties.

Security

We use standard security practices and third-party payment processors to protect your payment information. Always keep your password confidential and notify us if you suspect unauthorized access.

Your rights

Under UK data protection law, you have the right to access, correct, delete, restrict, or receive a copy of your personal data (data portability), and to object to certain uses of it. To exercise any of these rights, contact us at support@myvixora.uk — we'll respond within one month. If you're not satisfied with our response, you can complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.