How to set up MyVixora on iPhone or iPad
It takes about five minutes. Follow the steps one at a time — there is nothing here you can break, and you can always start again.
IPTV works on an iPhone or iPad through a free player app from the App Store. It is the quickest device to get going on — no remote control, no on-screen keyboard, and you can usually be watching within two or three minutes of downloading the app.
It is also the easiest way to test a service before committing. Once it is playing on your phone you can send it to the television with AirPlay, so an iPhone doubles as a way to watch on a big screen without buying anything extra.
1Get your login details
Setting up IPTV on any device needs three things from your provider. If you are already with us, we sent them by email and WhatsApp when you signed up — find that message now and keep it open. If you are not with us yet, start a free trial and we will send them over within minutes. Either way, you need:
- Username
- A short word or set of numbers. This is not your email address.
- Password
- Another short word or set of numbers.
- M3U URL
- A very long web link starting with http. You will usually not need to type this one out — see the tip below.
2Choose what you are watching on
Tap the one that matches your television or device. The steps below will change to match it.
3Install Smarters Player Lite and sign in
Open the App Store
Find the "App Store" on your home screen — the blue icon with a white letter A made of brushes.
Search for "Smarters Player Lite"
Find the search box — it usually has a magnifying glass. Type exactly this:
Smarters Player Lite
Choose the one made by WHMCS Smarters— the name is shown just under the app’s title. Apps with similar names from other companies are not the same thing. The app is free: if any app asks you to pay to “unlock channels”, do not pay — your channels come from us. Message us instead and we will point you to the right one.
Install it
Tap Get, Install or Download, then wait. It may take a minute or two. When it finishes, tap Open.
Accept the terms
The first time it opens, the app shows its terms and conditions. Tap Accept or Agree to continue. This is the app’s own screen, not ours.
Choose "Login with Xtream Codes API"
You will be asked how you want to sign in. Choose the option that mentions Xtream Codes — it may be worded Login with Xtream Codes API or just Xtream Codes.
This is the easier of the two options: you type three short things instead of one very long web link.
Fill in the boxes
Using the details we sent you, fill them in exactly as written:
- Any name— anything you like, such as “Living room”. This is just a label for yourself.
- Username — copy it from our message.
- Password — copy it from our message.
- Server URL — this is the first part of your long M3U link, up to but not including /get.php.
For example, if your link reads http://example-server.com:8080/get.php?username=… then your Server URL is http://example-server.com:8080. If that part is at all confusing, send us a screenshot and we will tell you exactly what to type.
Tap Add User or Login
Press the button at the bottom. The app will load your channel list — on a first sign-in this can take up to a minute, so give it a moment before assuming it has failed.
That is it — start watching
Your channels, films and series will appear. Tap anything to start watching. You only ever have to do this once on this device.
A note about your iPhone / iPad
Once it is playing, you can send it to your television: tap the AirPlay icon (a small TV with a triangle at the bottom) and choose your Apple TV or AirPlay television on the same Wi-Fi.
If something is not working
Find the sentence below that sounds like your problem and tap it. These are the five things that come up most often.
The picture keeps stopping and starting
This is the most common problem of all, and it is nearly always the connection rather than the service. Try these in order:
- Restart the device. Unplug it at the wall, count to thirty, plug it back in. This alone fixes most cases.
- Plug in an ethernet cable if you possibly can. A wire beats Wi-Fi every time, and it is the single most effective fix there is.
- Check nobody else is streaming in the house at the same time.
Still stopping? Our full guide to fixing buffering goes through every cause in order.
It says my username or password is wrong
Nine times out of ten it is one of these:
- A capital letter typed as a small one, or the other way round. These details are case sensitive.
- A space at the end, picked up when you copied it. Delete any space after the last character.
- Confusing 0 (zero) with O, or 1 (one) with l.
If you have checked all three and it still refuses, your subscription may simply have run out. Message us and we will check your account in a minute or two.
I cannot find the app in the store
Check your spelling against step 2 above first, then try searching for just the first word on its own. Some popular IPTV apps were removed from the app stores in 2026, so if a guide elsewhere told you to search for “IPTV Smarters Pro”, use the app named above instead.
If nothing comes up at all, your television may be one of the models whose store does not carry these apps. That is common on older Samsung and LG sets and on some cheaper Android boxes. It is not something you have done wrong. Message us with your TV make and model and we will tell you straight away what will work.
Some channels work but others do not
If most channels play and only one or two do not, the problem is at that channel’s source, not with your box or your subscription. These usually right themselves within the hour.
If a channel is still down the next day, tell us which one by name and we will look into it properly.
The TV guide is empty or showing the wrong programmes
The guide downloads separately from the channels, so it can lag behind. Close the app completely, reopen it, and leave it for a few minutes to fill in.
If it is still wrong, check the app’s time zone is set to United Kingdom or GMT — a wrong time zone shifts every programme by several hours. Our guide on fixing the TV guide has the full steps.
Still stuck? Just ask.
You will not be a nuisance — people ask us every single day. Tell us which step you are on and we will take it from there.
Message us on WhatsAppOr email support@myvixora.uk